Learn All About WordPress Comments

How To Manage Comments

About This Lesson

Built within WordPress is the ability to allow your visitors to leave comments at the end of your content.

Comments allow your visitors to give their opinion, to ask any questions they may have, or to have a discussion with you and other visitors of your site.

Within this lesson I’ll be covering the basics of comments and also showing you how to approve, edit, delete, or reply to comments.

Covered in this lesson,

  1. The Basics Of Comments
  2. How To Setup Comments
  3. How To Manage WordPress Comments

Before we begin though, if you don’t want to allow people to comment on your site, see my WordPress discussion settings lesson, where I show you how to turn comments of completely. Visit that and then you can skip the rest of this lesson!

Prerequisites

The only prerequisite for this lesson is that you know what WordPress is.

However, this lesson really goes alongside my WordPress discussion settings lesson, which is where I show you how to setup the comments system on your site.

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How To Use WordPress Course

This is Step 7 Part 2 – See the full course here!

Read All About It

The Basics Of Comments

Built within WordPress is the ability to allow your visitors to leave comments at the end of your content.

Comments allow your visitors to give their opinion, to ask any questions they may have, or to have a discussion with you and other visitors of your site.

WordPress Comments

With WordPress comments, you, the website owner, also have control to,

  • Select which individual pages or posts you allow or don’t allow comments on
  • Moderate which comments you allow or don’t allow on your site
  • Turn comments of completely, if this is a feature of WordPress you don’t want to use.

Side Note: Comments On Pages

It’s worth noting that some WordPress Themes do not allow comments on pages, so if this is a feature you want, you’ll need to make sure the theme you pick allows comments on pages.

However pretty much all themes allow comments on posts.

How To Setup Comments

To setup your comments you need to go through your WordPress discussion settings.

I’ve actually created a separate lesson, which will show you exactly how to setup the comments system on your site, which you can see here.

Other comment settings

How To Manage WordPress Comments

WordPress have a dedicated section where you can manage comments. Within this section you’ll be able to approve, edit, reply to, delete or mark comments as spam.

Let me quickly walk you through what all the different areas do within the comments section.

How To Manage Comments

1) To Get To The Comments Section: – Simply click “Comments” within the navigation menu, like in the image above.

2) Comments Awaiting Moderation: – If at any time you have comments needing your moderation, you’ll see a number next to the comments link in your navigation menu, like in the image above.

You’ll also see a little speech bubble in your toolbar, which will also have a number showing you how many comments you need to approve/delete.

This number alerts you to how many comments are needing your attention. (These comments will not appear live on your site until you approve them. Or you may choose to delete them, which means they won’t show on your site at all.)

3) This Will Filter Which Comments You See In The Comments Screen: – Let me explain what each of these filters will show you,

  • All – This will show all the comments you currently have. Funny that.
  • Pending – If you click pending, you’ll see all the comments that are currently awaiting your moderation. Meaning these comments need you to take some kind of action on them, such as, approve them or delete them.
  • Approved – This lets you look at all the comments you’ve already approved on your site
  • Spam – This will show all comments that you’ve either marked as spam, or WordPress has marked as spam. From time to time, it’s worth going into this filter and permanently deleting all these comments. (As long as you’re happy their all spam.)
  • Trash – This is where all the comments you’ve deleted will be. Like with spam comments, from time to time it’s worth going into this filter and permanently deleting all these comments

4) Bulk Actions: – Here you can “Unapprove, Approve, Mark As Spam, Move To Trash” multiple comments at once.

Simply tick the comments that you want to perform an action on, then click the “Bulk Actions” drop down, and choose the action you want. Then click the “Apply” button, to perform that action.

5) Individual Comments: – This is where you’ll see each individual comment.

  • Author – This gives you information about who left the comment, including the commenters name, their website and email address (if they’ve provided this), and the IP address the comment came from
  • Comment – This is the actual comment that was left.
  • In Response To – Here you can see on what page or post the comment was left on. You also have a link there, which will take you directly to the page or post the comment was left on, just in case you need a reminder of what that page or post was about.

6) Manage Your Comments: – If you want to manage an individual comment, simply hover over it and you’ll get the following set of options,

  • Approve/Unapprove – This is where you can approve a comment waiting for your O.K, or unapprove a comment you’ve previously approved
  • Reply – If you want to reply to a comment, click this button. A text input area will appear, where you can leave your reply
  • Quick Edit – This lets you make a quick edit on someone’s comment. Personally I don’t like editing other peoples comments, but you have the choice there.
  • Edit – This works the same as quick edit, but it gives you a few more editing options
  • Spam – This lets you mark a comment as spam and it’ll be added to the spam filter within your comments section
  • Trash – If you don’t want to allow a comment on your site, simply press this button and the comment will be added to the trash filter

7) Individual Comment Awaiting Moderation: – This red line indicates this comment is awaiting your moderation.

8) The Approve Button: – If you want to accept a comment on your site, this is the approve button.

Summary

And that’s pretty much it for the comments section. You now know how to manage any comments you receive.

Like I’ve said a few times already, if you want to learn how to setup the comments system on your site, see my WordPress Discussion Settings lesson.

Next Steps

If you’re reading this as part of the “Learn how to use WordPress course”, you might also want to check out the other lessons in Step 7.

  1. Learn All About WordPress Post Formats
  2. Learn All About WordPress Comments
  3. Learn All About WordPress Users
  4. Learn All About The WordPress Media Library
  5. Learn All About The WordPress “Tools”